Frequently Asked Questions

Does My Child Need A Routine Physical?

Yes. Dr. Morales-Murray along with the American Academy of Pediatrics follows the routine physical schedule for children: 

Birth

2 Weeks

1 Month

2 Month

4 Month

6 Month

9 Month

12 Month

15 Month

18 Month

24 Month

And yearly after 2 years

Can I have another family member or friend bring my child in for their appointment?

Yes. We all understand that both father and/or mother work or have other obligations, therefore need other arrangenments for their child to be seen. After the 1st visit, and upon completing the initial paperwork, parents/guardians may indicate on the new patient form whom they would like to allow to bring their children in for their appointments. These forms may also be updated on the update form, both found on our Forms Page.

How soon can I get appointment with the office?

If you are an existing patient, urgent care visits are usually seen within 24 hours and most commonly the same day. Non urgent sick visits within 1 week and physicals within 1 month. Most appointments can be seen within less time, and we do accept walk-ins. New patients usually can be scheduled within 1 week, sometimes even next day. Please call our office to see availablility. 

I cannot get through to the office, what can I do?

We highly recommend our patient portal, which allows immediate communication with our office in real time. With the portal, you can request appointments, ask questions to our staff and doctor, request medication refills and much more! Portal setup must be done in our office due to HIPAA requirements.

I have a newborn, how soon should they be seen?

Newborns should be seen within 3 days of the hospital release, however, we recommend being seen asap if this time has elapsed.

Are you accepting new patients?

Yes, we are currently accepting new patients. Please ensure your insurance is accepted with our office, and if you have a medicaid or HMO plan, to ensure your PCP (primary care provider) is listed wth Dr. Mariely Morales-Murray.

I have a balance with your office I can't afford to pay, my child needs to be seen, what can I do?

We have payment plans we offer to those that cannot afford to pay their balances up front. It is very important that you contact our office ahead of time to arrange a payment plan.

Can my 16 or 17 year old child be seen without a parent or guardian?

No. Unfortunately, it is illegal in the state of Florida for a minor (under 18 years of age) to make medical decisions for themselves, and therefore require an adult (parent/guardian) to be present. 

How can I request a Flu vaccine, and when is it available?

Flu vaccines can be requested via our Patient Portal, or by calling in to our office. Flu vaccines for the upcoming season are usually available in the month of September depending on the manufacturers shipment. You can request to have the flu vaccine by calling or requesting through our patient portal. 

I am a self pay patient, how much can I expect to be billed for my appointment?

It is very difficult to determine the cost of the visit simply because of different tests that may be performed during the visit. New patients can expect to pay between $100 and $150, while existing patients may pay between $50 and $125. 

I need forms for my child, what can I do?

Our patient portal is the best option for medical related forms and data to be printed. However, Blue and Yellow forms (vaccine and physical forms) need to be requested directly from our office and must be manually printed and signed. These forms generally can take up to 48 hours to produce. Please contact our office if you need these forms.